What To Expect

 

YOUR DESIGN WILL BE BASED ON THE INFORMATION YOU GIVE ME

I love to deliver a creation that makes your heart sing, because, that in it's turn, makes my heart sing! When you decide to commit to a custom design made by me, I will do my utmost best to create a design that will be as close as possible to the way you pictured that design many times in your head. To achieve that it is very important that you take the time to answer the questionnaire I send you after you place your order. The draft designs that will form the base of the design will be made according to the information you share with me through the questionnaire.

ALL MY DESIGNS ARE DIGITALLY MADE

While a lot of the designs in my Etsy shop have a hand-drawn or hand-written look, I create everything on a computer. My hands never touch a pen, pencil or brush. Hand-drawing, hand-painting and hand-lettering are just not amongst my talents, so if you are really keen on having an original hand-drawn design, then I would advice you to look for a designer that does exactly that.

I ONLY WORK WITH 2 CLIENTS AT A TIME

To ensure that I have enough time and energy to put into your project, I am only working with two clients at a time for custom designs. This means that there might be a waiting list every now and then. This can be a disappointment when you need a design on short notice, but see it like this: once it is your turn you will get the time and energy that you fully deserve. I don't believe in rush orders, I believe in dedicating time to my clients and projects to come to a beautiful end result.

A DESIGN IS NOT CREATED IN 1 DAY

Although I am a fast worker (I don't like projects to linger on for months) you need to understand that a custom design is not created in one day. Expect your project to at least take 1-2 weeks, and when you are ordering multiple items the turnaround time will more likely be around 2-3 weeks. Some projects might take shorter and some might take longer, depending on the amount of items and revisions we have to make.

MY BUSINESS HOURS

Apart from a graphic designer I am also a stay-at-home mom with a family and a home to take care of. My business hours are from 10 AM - 4 PM on Mondays to Fridays (Amsterdam Time Zone - GMT+1 - 6 hours ahead of New York City). During those times I will be able to communicate with you and work on your design. On the weekends I take time off. Thanks so much for understanding!

© Dutch Lady Custom Creations.